Dear CSI, Cannon Sports, Inc. Customer:

We use the following e-mail addresses to contact you. Please copy and paste them into your address book to insure delivery into your "IN" box (not bulk or junk folder), should you, your employer, or web server install any kind of mail directing software in the future.

international@cannonsports.com
csi@cannonsports.com
csicustomerservice@cannonsports.com
fedexpredelvry@mail.xpedite.com
QuantumViewNotify@ups.com

Please use the same e-mail address each time you contact us so we can locate all of your correspondence.

We are providing you the following information so you can calculate the freight charge of the items you would like to purchase. You may choose FedEx or USPS. Click the links below to calculate your freight costs on our shipper's web site. We have also provided a link to calculate the exchange rate. When the freight rate is acceptable to you, you can proceed to place your order via our web site or e-mail.  We will send you final price confirmation including freight for your approval before we ship.  We will accept your payment via PayPal. Information about PayPal is given below.

FedEx provides tracking and proof of delivery.

USPS [United States Postal Service] does not provide a tracking and proof of delivery service to locate the package. When you select USPS you are purchasing FOB our warehouse. CSI does not reimburse you for lost packages when you use USPS.

Please click these links to estimate the cost of freight from our address below to your address. Our United States address is:
Cannon Sports, Inc., 2333 North Valley Street, Burbank, California, U.S.A., 91505-1114.

FedEx Main Page for general information and click on customer support for the telephone number.
http://fedex.com

FedEx Rates and Transit Time. You call FedEx in your country and they will give you a quote or log on to:
http://www.fedex.com/ratefinder
our zip code:91505
your country, city, postal code
1 package, estimate the weight
Click the "Get Quick Quote" link , not the "Get detailed quote"
Select type of service you prefer and read the price.

United States Postal Service Postage Calculator
http://ircalc.usps.gov/

Universal Currency Converter
http://www.xe.com/ucc/

After viewing the freight costs, you may reply to this e-mail with the following information. We can only ship to your country after you provide us with all the information requested.

First and last name:
Street address:
State or Providence:
City:
Country:
zip+4 code or postal code:
Day time telephone: 
example: 011, country code, area or city code, your telephone number
example: 011- 23-19-235698
Your FAX area code and number:
Your e-mail address:

Please call your long distance carrier and ask them what must be dialed from the United States to reach you.
Your evening telephone. country code area code and number in case the time zone change requires us to call at that time:

The quantity, unit of measure, description, unit price, extended price of each item that you would like to purchase. Then add your estimated freight cost.

Upon your acceptance of the final price we will ask you to make your payment via PayPal.

The customer is responsible for any custom duty invoice and sales tax issued by your country.

In order to provide our worldwide customers the most secure way to pay for an order, we request that you use a PayPal account. PayPal is an International Credit Card Service that accepts all major credit cards and provides both the buyer and seller credit card protection. By using PayPal we do not have access to your credit card number and they provide security that you are doing business with a reliable well established business. If you do not already have a PayPal account it is free and easy to get. Just Log on to https://www.paypal.com/ and fill in the required information. It only takes a couple of minutes. They then e-mail you back immediately with your password. 

You just log back in and click" send money", type international@cannonsports.com in the "To" box. Type in the amount in US dollars and click Goods and continue. Fill in the Message box with your Cannon Order Number: Located at the top of your order. Also the quantity and model number of the products that you have ordered. And anything else you would like to communicate to us.

Thanks for the opportunity to serve you. We have been in business since 1986 supplying institution quality products to schools and government institutions and do have over 60,000 satisfied customers who have purchased more than once. 

All of us at CSI, Cannon Sports, Inc., wish you Health, Wealth and Happiness in the future.